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Proposed legislation in US Congress puts Indian call centre jobs in danger

first_imgA legislation has been introduced in the Congress that would require call centre employees overseas to disclose their location and give customers a right to ask to transfer their call to a service agent in the US.Introduced by Senator Sherrod Brown from Ohio, the legislation also proposes to create a public list of companies that would outsource call centre jobs and give preference in federal contracts to companies that haven’t shipped these jobs overseas.Read it at Times of India Related Itemslast_img

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